Privacy Policy

Welcome to tapp+! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this policy carefully to understand our practices regarding your personal data.

1. Personal Information

When you register for the App, we collect the following personal information:

• Name

• Email address

2. Usage Data

We collect information about your interactions with the App, including:

• Access logs (dates and times of access)

• Features used (e.g., door access, environmental control settings)

• Device information (device type, operating system)

3. Location Data

With your consent, we may collect precise location data to enable features such as building access and environment customisation based on your location within tapp+ enabled buildings.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the App: Ensuring the App functions as intended, including managing user accounts and providing customer support.

• To Improve the App: Analysing usage data to enhance user experience and develop new features.

• To Communicate with You: Sending notifications, updates, and promotional materials related to the App.

• To Ensure Security: Protecting the security and integrity of our services and preventing unauthorised access.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as data hosting, analytics, and customer support.

• Legal Requirements: If required by law or in response to legal processes, we may disclose your information to relevant authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of your data.

Children’s Privacy

The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the App after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@tapp.plus